Percakapan bahasa Inggris melalui panggilan telpon antara customer dan sekretaris.

Percakapan bahasa Inggris melalui panggilan telpon  antara customer dan sekretaris.

1. Receiving a phone call and making an appointment 

Secretary : Hello, this is Anna. How can I help you today?

Client : Hi, Anna. This is Claudya. I'd like to make an appointment, please.

Secretary : Of course, Claudya. We'd be happy to assist you. What type of appointment are you looking for?

Client : I need to schedule a doctor's appointment. I've been experiencing some health issues lately.

Secretary : I'm sorry to hear that. Let me check our availability. May I know your preferred date and time?

Client : I'm quite flexible, but I prefer a weekday afternoon, if possible.

Secretary : Great, let me see what we have. How about next Thursday at 3:00 PM? Does that work for you?

Client : Yes, that works perfectly.

Secretary : Excellent! I've scheduled your appointment for next Thursday at 3:00 PM with Dr. Muhadjir . Can you please confirm your contact information?

Client : Sure, my phone number is 0532 555 888, and my email is

Secretary : Thank you, Claudya. We'll send you a confirmation via email and a reminder closer to the date. Is there anything else you'd like to ask or any specific concerns you want to address during the appointment?

Client : No, that should be it. Thank you for your help, Anna.

Secretary : You're welcome, Claudya. We look forward to seeing you on Thursday at 3:00 PM. Take care!

Client: Thank you, bye

2. Someone wants to consult about meeting place:

Caller : ringing.. 

Receiver  : Good Morning, You are calling Dates Factory. How can I help you? 

Caller : Hello, this is Mauren from Alce Company I would like to talk to your marketing department. 

Receiver : Yes I am, Davina. How can I help you, Mauren?

Caller : Hi, Davina. I wanted to consult something with you.

Receiver : Of course, Mauren. What's on your mind?

Caller : Well, I've been thinking about the meeting place for tomorrow. and I wanted to get your opinion on it.

Receiver : I'd be happy to help. I have an opinion if the place at Grand Zee hotel. Do you agree with it?

Caller : What a good idea. What are your thoughts on this?

Receiver : That's an interesting place that has beautiful view and strategic location.

Caller : Thank you for your idea.

Receiver : You're welcome. If you have any more questions or need further advice, don't hesitate to reach out.

Caller : I will, thanks again for your time. Have a great day!

Receiver : You too, Goodbye!

3. dealing with a bad connection in English

Sarah : Hello? Alex, can you hear me?

Alex : Hey, Sarah! I can barely hear you. It's so choppy.

Sarah : Yeah, the connection is terrible today. I hope it gets better.

Alex : Let me try moving to a different area, maybe it'll improve the signal. 

Sarah : Alright, I'll wait. Hopefully, it'll work.

Alex :  Sarah, can you hear me any better now?

Sarah :  Yes, it's a bit better. How about now?

Alex :  Yeah, that's much better. Sometimes, changing positions helps with the signal. So, what did you want to talk about?

Sarah : Well, I wanted to discuss our plans for the weekend. Are you free on Saturday?

Alex : Saturday works for me. What did you have in mind?

Alex : See you then! Take care, Sarah.

4. Getting the name

Jeffry : Hello?

Dhanu : Hi, may I speak to the person in charge, please?

Jeffry : Of course, I'm the one you're looking for. My name is Jeffry. How can I assist you today?

Dhanu : Pardon. I can not hear you clearly.

Jeffry : I am Jeffry . J-E-F-F-R-Y

Dhanu: Oh,  Hi Jeffry, I'm calling from Zee Company. We're conducting a survey about our services, and we'd like to get some feedback.

Jeffry : Sure, I'd be happy to help with your survey. 

5. Answer the phone

Alya : Hello, this is Alya speaking. How can I assist you today?

Dika: Hi Sarah, it's Dika from the marketing department. I need some help with the upcoming presentation materials. 

Alya: Of course, Dika. I'd be happy to assist you with the presentation materials. What specifically do you need help with?

Dika: Well, I'm having trouble with the graphics. Could you please send me the latest sales chart?

Alya : Absolutely, John. I'll email you the latest sales chart right away. Is there anything else you require for the presentation?

Dika : No, that should do it for now. Thanks for your quick response, Alya!

Alya : You're welcome, Dika. If you have any more questions or need further assistance, don't hesitate to call. Have a great day!

Dika : You too, Sarah. Goodbye!

Alya : Goodbye, Dika!

Demikiam contoh percakapan melalui panggilan telpon. Semoga bermanfaat.

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